Welcome to Ask-a-Doc by Westlands Medical.

Save on time and cost by seeing a doctor online from the comfort of your home or office with Ask-a-Doc.

We are available:
24 hours

How it works:


Login using either your username or any of your social media accounts.

Chat or call

Consult is via chat, phone or video call. Select your preference.

Post your query

Tell us what you need consult for. This can be what is ailing you or a second opinion.

Pay fee

Pay the consultation fee via Mpesa Paybill with the Account number as your name and include the Mpesa code in the form.


One of our doctors will reach out to you in no time.

Consult a Doctor Online

Get second opinion for your diagnosis

Questions we are normally asked

After posting your query, the payment is confirmed then the doctor reaches out to you through the method you requested. This usually takes 5 minutes or less.
At Ask-a-Doc, you are assured of a doctor responding to your query. If in the rare case you do not get a consult, reach out to us and we will follow it up immediately.
The consultation is meant to give you a qualified opinion on your issue. This includes helping you identify next steps like physical examinations or prescription. The doctor might invite you for further tests or recommend you somewhere.
Yes, they are. Ask-a-Doc is run by Westlands Medical Centre, a fully fledged medical centre offering both consultancy and specialist health services. All consultations are done by qualified medical practitioners.
We take client confidentiality very seriously. All consultations are kept private and secure. Your consult will be between you and your doctor only.
No, this is not an emergency service. For emergencies, contact the relevant emergency response teams.
Payment is made via Mpesa PayBill number. Use your name as Account Number.